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Shop Information

 

Worldwide shipping

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We fulfill orders on Monday and Thursday between 10am-3pm CEST.

All orders are shipped from the Netherlands, using PostNL. Each order will be shipped with a tracking code. The tracking code will be included in the shipping confirmation e-mail that you will receive when your order is shipped. It can take up to 24 hours before your order can be tracked. To track your order, please enter the tracking code here

We charge a flat rate shipping cost for each order. This means that you can add as many products to the cart as you like. Please make sure you enter the correct address at checkout.

Shipping costs & shipping time

Flat rate | The Netherlands

€8 per order
Estimated shipping time 1 week

Flat rate | Europe Zone 1
Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Monaco, Spain, Sweden, United Kingdom

€14 per order
Estimated shipping time 1-2 weeks

Flat rate | Europe Zone 2
Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Ukraine, Vatican City State

€18 per order
Estimated shipping time 2-4 weeks

Flat rate | Rest of the world

€22 per order
Estimated shipping time 3-5 weeks

Taxes & import costs

Orders and shipping costs for EU countries include 21% VAT. This is specified on the order confirmation.

Import duties, taxes and customs clearance fees are not included in the item price or shipping costs. We are not responsible for these costs and/or fees.


 

Payment options

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You can use the following payment options:

Paypal

With Paypal you can pay easy and secure. You need a Paypal account for this option.

Creditcard 

You can pay by creditcard through Stripe.


 

Stockists

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Besides designing products for this shop, Bodil Jane has also collaborated with other brands. Below you will find a complete list of other brands and online stores that sell products by Bodil Jane. If you are interested in wholesale products, please get in touch with them. If you are interested in collaborating on products please contact hello@bodiljane.com.

List of shops

Society6

  • Prints

Red Cap Cards

  • Greetings cards

  • Gift bags

  • Wrapping paper

Available for wholesale

Wrap

  • Greetings cards

Available for wholesale

Casetify

  • Phone cases

  • Apple watch bands

  • Laptop cases

  • iPad cases

Good Day Club 

  • T-shirt

Available for wholesale

Patchy Tiger

  • Denim jackets

  • Patches

Available for wholesale

&Klevering

  • Cushions

  • Pouches

  • Bamboo tableware

Available for wholesale

Folio Art

  • Animals print

Lennebelle Petites

  • Jewelry

Available for wholesale

Flow

  • Swim bag

OhMyHome

  • Poster series


FAQ

How long will my order take to arrive?

All orders are shipped from the Netherlands. Orders within the Netherlands generally take a few days. European orders generally take 1-4 weeks. Orders outside Europe can take 3-5 weeks.

What are the shipping costs?

We charge a flat rate shipping cost for each order. Shipping to the Netherlands costs €8. Shipping to Europe costs €14 - €18 (depending on the country). Shipping to the rest of the world costs €22. See detailed information here.

Why are the shipping costs so expensive?

Unfortunately sending goods by airmail or courier service from the Netherlands is expensive. This is a small and independent shop which makes shipping more expensive than when you order from a big and commercial shop. Please be assured that we always do our best to find the most cost effective and efficient way to get your order to you.

I submitted the wrong address at checkout, what can I do?

If you submitted the wrong address, please contact shop@bodiljane.com as soon as possible after placing your order.

Do you accept returns?

We accept returns up to 10 days after you have received your item. Your item must be unworn, unused and in the condition it arrived in. To request a return, contact shop@bodiljane.com with the details of your order and the reason for requesting a return. Please note that if you wish to exchange your item, it is not guaranteed we will have the new item in stock. You are responsible for all return shipping charges (with tracking code), including the shipping costs of a replacement item. Unless Bodil Jane Shop is at fault. 

If Bodil Jane Shop is at fault, for example if your item is sent in error (wrong item, wrong quantity etc.) or are defective (damaged or misprinted) we will cover shipping return and/or exchange charges. 

Please note that we are not responsible for damages, losses or delays incurred by PostNL or any other shipping service. If you experience any damages, losses or other issues with shipping, please contact shop@bodiljane.com within 10 days of receiving your order. We will see if there is anything we can do to help.

Can I cancel my order and get a refund?

You can always cancel your order and have it refunded before your item has shipped. Please contact shop@bodiljane.com as soon as possible if you would like to make any changes or cancellations of your order. Your order is shipped when you have received the shipping confirmation e-mail.

Can I pick up the order at the studio?

Unfortunately you cannot pick up the order at the studio. 

Do you offer wholesale?

Unfortunately we do not offer wholesale. Some brands that Bodil Jane has worked with do offer wholesale. Please find a complete list here.

What is a giclée print?

A giclée print is a fine art digital print made on a professional inkjet printer. This very high quality print is a lot more sustainable than regular prints. It has been printed with archival inks that are fade-resistant. The giclée prints available in this shop are printed in Amsterdam.

I am looking for a specific print, but I can not find it in the shop. Is it available somewhere else?

Besides selling limited edition prints in Bodil Jane Shop, we also sell more affordable prints through Society6. There are a lot of different prints available in different sizes. Please find all Society6 prints here.

Any other question?

Please send an email to shop@bodiljane.com and we will get back to you soon.